Publication

EDITOR’S LETTER

Over the last few weeks, several industry leaders have pointed us back to the highlighted quotes within our previous editor’s letters, which read “Lead with empathy as a strategy, not a slogan,” and “You matter”. When those letters were written, we...

RAMADAN RESET

“LEAD WITH EMPATHY AS A STRATEGY, NOT A SLOGAN.’’

Now that the industry has pulled through the first month of 2026 – wait, wow! Has it only been a month? It feels like three – it’s worth asking some crucial questions: Has anything changed for the better this year or is it just more of the same? If...

THE ANNUAL 2025